Remarkable that a Church ERP is necessary, but that is a reality of the times in which we live. This plan is aimed at meeting the challenge of the threat matrix today.
Every church is different. You must tailor your ERP to your circumstances and individuals.
I pray this ERP saves you time and effort as a baseline for your needs. I also pray it helps your Christian church to save lives and property in Jesus' sacred Name, Amen.
Saint Michael Catholic Church Emergency Response Plan (ERP)
St.
Michael the Archangel,
defend us in battle.
Be our defense against the wickedness and snares of the Devil.
May God rebuke him, we humbly pray,
and do thou,
O Prince of the heavenly hosts,
by the power of God,
thrust into hell Satan,
and all the evil spirits, who prowl about the world
seeking the ruin of souls. Amen.
defend us in battle.
Be our defense against the wickedness and snares of the Devil.
May God rebuke him, we humbly pray,
and do thou,
O Prince of the heavenly hosts,
by the power of God,
thrust into hell Satan,
and all the evil spirits, who prowl about the world
seeking the ruin of souls. Amen.
Promulgation
Document
This
document/page is a signed statement formally recognizing and adopting the Saint
Michael Catholic Church Emergency Response Plan. It gives both the authority
and the responsibility to the parish’s leadership to perform their tasks
before, during, or after an incident. In view of this consideration, the plan has
been reviewed and approved by the Safety and Security Committee. The
final approval of the plan and signatory is by the Business Manager on behalf
of the Pastor.
Foreword
The
Saint Michael Catholic Church Emergency Response Plan (ERP) is designed to
provide the framework for responding to major incidents, including life
threatening emergencies and injuries. The goals of this plan are to outline a
strategy to prepare for, mitigate, respond to, and recover from an emergency
that affects the parish community. As part of this strategy, this plan will:
·
Establish the ERP for response to
emergencies
·
Identify and assign responsibilities
for planning and response activities
·
Identify potential hazards that form
the basis for planning
·
Identify parish employees and
volunteers who will be trained on the emergency plan
·
Outline pre-planned emergency response
actions
·
Establish responsibilities for
maintenance and review of the ERP
·
Provide the basis for initial training
and refresher training of staff and volunteers
·
Establish and conduct annual drills
Parish
clergy, staff, lay ministers who are assigned a responsibility in the ERP must have
a working knowledge of their roles during emergency situations, and what actions
they must take. With proper implementation, the ERP will provide the basic
appropriate response measures for the emergency at hand.
This
ERP is available for review by all employees and volunteers in the church and
parish center buildings at Saint Michael Catholic Church. Contact the Business
Manager {phone, or email) for a copy.
Review
This ERP is intended to be a living and
breathing document. It is to be reviewed annually. Any changes to improve the
procedures and checklists are incorporated into the ERP as they are identified.
References
·
Emergency
Response/Continuity Plan Template National Continuity Programs, Continuity of
Operations Division, Federal Emergency Management Agency
·
FEMA Continuity Plan Instructions for Non-Federal
Governments September 2013 Our Lady Queen of Angels Catholic Church Emergency Response Plan Rev 5/15/Instituting a Parish Safety and
Security Committee recommendations for the Archdiocese of Baltimore
TABLE OF
CONTENTS
Emergency Definition
An emergency
is an unexpected occurrence, either natural or man-made, that requires
immediate action to save lives, minimize injuries and protect property and the
environment.
Concept of Operations
The parish
clergy, staff, lay ministers and volunteers of Saint Michael Catholic Church
are striving to provide a safe environment for all occupants of the premises by
enacting emergency protocols during situations or circumstances that require a
proscribed response.
To create an
ERP for emergency situations, Saint Michael Church has formed a Safety and Security Committee to
develop, plan, train and implement goals and objectives to manage an emergency.
This
committee has developed this ERP to provide organization and control to those
who would implement the ERP. Priests, deacons, the parish business manager,
religious education staff, facilities management and other full-time staff and
volunteers of the parish have all received training to accomplish these goals
and objectives.
The purpose
and intent of this ERP is to save lives, minimize injuries, prevent, or
minimize damage to property and the environment.
Saint
Michael Church relies on the Maryland State Police and Howard County to provide
services such as police, fire, and ambulance services (Lisbon) and public
works.
Procedures
and best practices for emergency actions and training are outlined in the body
of this ERP. This document will be a “living and breathing” document to update
and improve upon with new knowledge, technology or learned practices. These
updates will be recorded within a “Record of Changes” that will be incorporated
within the ERP.
This ERP
takes into consideration all elements and functions of the vibrant parish life
we all enjoy, to include weekend and weekday programs. Programs such as the
daily activities of our full-time staff, the weekend Masses, Religious
Education, Youth Ministry, Sports, Divorce Recovery, Bingo, Music Ministry and
many more.
Since
response time from the local Police/Fire and EMS may be delayed during an emergency,
it is important to establish action plans to respond to a multitude of
emergencies. As such, periodic training for staff and volunteers will be
provided. This ERP will be communicated throughout the parish community and
practiced periodically.
This ERP
will be shared with the Archdiocese of Baltimore and local emergency response
officials to ensure there is a mutual understanding of expected responses during
various emergencies and to coordinate life-saving and safety tasks.
Saint
Michael Catholic Church will strive to maintain the parish facilities in a safe
condition to minimize the potential for emergency situations, hazardous
conditions, and injury to persons and will maintain safe corridors for ingress
and egress from structures. To this extent, every effort is made to ensure the
facilities meet all local building code requirements and are periodically
inspected for unsafe conditions and repairs are made as required.
Social Media Disaster Recovery Guidelines
Using social media correctly to respond
to a crisis is increasingly one of the most important tasks that determine the
success of a recovery effort. Below are
guidelines to manage social media before, during and after a crisis.
Continuously monitor the news
via cell phone, social media, radio, and TV to be able to adapt to changes
Judiciously use social media
(Facebook, Twitter, Instagram, etc.) to convey who is alive, safe, and leaving
the impact are
Use social media to contact
your family, friends and loved ones that you are safe
Verify the information you send
on social media is accurate (avoid spreading rumors)
Monitor social media for
messages that have to do with the event
The Emergency Response Plan, Goals, and Objectives
ERP
activities include; Prevention, Preparedness and Training, Emergency
Notification Procedures, Implementation of Emergency Actions, Procedures for
Specific Types of Emergency Situations, Utility Shutdown Procedures, Communications,
and Recovery. The nature of the response will depend on the characteristics and
requirements of each situation. The ERP will be activated as required to cope
with the specific situations and each element will operate per the provisions
of this ERP.
Priority
will be given to the following protocols:
·
Contacting
outside emergency response resources such as Police/Fire/911
·
Disseminating
information, warnings, emergency action information
·
Surveying
and evaluating the emergency situation
·
Conducting
Evacuation, Shelter-in-Place, and active assailant exercises as required
·
Implementing
health and safety measures
·
Accounting
for all occupants; most importantly, children
·
Providing
for the care and treatment of injuries
·
Directing
response personnel and materials
·
Providing
direction and control of people and site traffic
·
Providing
information to parents of children
·
Providing
information to parish and diocesan personnel
·
Reunification
and coordinating pick-up of children
·
Providing
spiritual comfort and support
·
Responding
to the media
Organization and Assignment of Responsibilities
Saint Michael Incident Leader
The Incident Leader could be a member of
the full-time staff, committee leader or a senior volunteer during the time of
the incident. It is the intention of this committee to provide ERP Training
to all full-time staff and volunteers to act in this manner and capacity.
The Incident Leader is responsible for
initiating and directing the ERP Actions to accomplish the ERP goals and
objectives. Specific duties of the Incident Leader may include:
·
Ensure
911 is called. Incident Leader will direct a responsible person to call 911 while
they continue to asses and respond to the emergency at hand
·
Determine
the type of Emergency Response and implementing the ERP - Emergency Action,
i.e. (Evacuate, Shelter-in-Place and
Lock Down)
·
Directing
the Emergency Response Team members (other staff and volunteers) to:
o
Evacuate/Shelter-in-Place
o
Check
assigned Zones of Responsibilities
o
Report
Status of Zones
o
Accounting
for all children
o
Accounting
for all occupants of the building
o
Assessing
and communicating injuries to Incident Leader
o
Constantly
re-evaluating the situation and taking appropriate measures
·
Coordinate
with Facilities Manager on utility shut downs.
·
Acting
as liaison to outside agencies and resources, or designating another trained
staff member or volunteer to act as liaison.
·
Communicating
the situation to a higher authority such as the Pastor or the Business Manager
and continually providing updates.
·
Reassessing
conditions and ensuring the welfare of occupants
Parish Office Incident Leader: Pastor or Parish
Manager
·
When
the Pastor, Parish Business Manager, or full-time staff is not initially
present, a committee leader or volunteer will assume the role of Incident
Leader until a person of greater authority arrives.
·
Media
and other communications must be referred to the Pastor or Parish Business Manager
Parish Business Manager
·
The
Parish Business Manager reports to the Parish Pastor and is responsible for
maintaining the parish facilities in a safe functioning condition.
·
The
Parish Business Manager coordinates all maintenance, repair, and improvements
to the property of St. Michael Church
·
This
position requires working closely with Archdiocese organizations to ensure
timely completion and payment of work.
·
The
Parish Business Manager also coordinates procurement of goods and services
Employees and Trained Personnel: (Pastor, Deacons, Religious
Education Director, Religious Education and Youth Staff and Volunteers)
All full-time staff and trained volunteers are critical to
the successful implementation of the ERP. They are all considered Emergency
Response Team Members.
Emergency Response Team Members will:
·
Assess
the emergency situation
·
Immediately
dial 911 in the event of an emergency
·
Assume
the role of Incident Leader if appropriate
·
Disseminate
information, warnings, and emergency response actions
·
Ensure
the proper protocols for conducting Evacuation, Shelter-in-Place, or Lock-Down
·
Ensure
areas have been fully Evacuated or Sheltered-in-Place
·
Ensure
the proper accounting of all occupants are being accomplished
·
Provide
and direct care and treatment of injuries
·
Direct
response personnel to essential areas of concern and or injured persons
·
Provide
direction and control of people and site traffic
·
Assist
Religious Education Staff in accounting for and care of children
·
Assist
Religious Education Staff in contacting parents of children
Assist
in reunification of parents of children
Religious Education Teachers (Catechists)
·
Remain
calm, the children will look to you for strength and guidance
·
Bring
attendance folder
·
Bring
emergency pack
·
Ensure
the proper protocols for conducting Evacuation, Shelter-in-Place or Lock-Ensure
all children are accounted for while enacting the prescribed emergency actions
·
Ensure
all children are accounted for once the class reaches the Evacuation or
Shelter-in-Place Areas
·
Check
for injuries and immediately report any findings to Religious Education Staff
·
Have
all children sit down and remain silent
·
Communicate
the status of your class (attendance/injuries) to the Religious Education Staff
·
Ensure
in the proper reunification of parents of children
Coaches, Committee Leaders, Catechist, and Volunteers
Note: Present after
business hours during the week or weekends
·
Assess
the emergency situation
·
Immediately
dial 911 in the event of an emergency
·
Assume
the role of Incident Leader if appropriate
·
Disseminate
information, warnings, emergency response actions
·
Ensure
the proper protocols for conducting Evacuation, Shelter-in-Place or Lock-Down.
·
Ensure
areas have been fully Evacuated or have Sheltered-in-Place
·
Remain
calm, the children will look to you for strength and guidance
·
Bring
attendance folder
·
Bring
emergency pack
·
Ensure
the children are accounted for while enacting the prescribed emergency actions
·
Ensure
the children are accounted for once held at the Evacuation or Shelter-in-Place
Areas
·
Check
for injuries and immediately report findings
·
Have
the children sit down and remain silent
·
Ensure
the proper notifications are made to the Pastor and Parish Staff
·
Ensure
in the proper reunification of parents of children
Phases of Emergency Management
Four primary phases of emergency management have been
outlined, which relate to the parish activities before, during, and after an
emergency has occurred.
aPrevention
– Activities such as inspection, maintenance, and repair that either
prevent or reduce the chance of the occurrence of an emergency.
bPreparedness
– Activities such as
planning, training and exercises that support and enhance the response to an
emergency.
c Implementation - ERP Activation – Activities such as the implementation
of the ERP: Evacuation, Shelter-in-Place, or Lock-Down. Providing direction,
control, communications, and situational awareness to the occupants of the
building and responding authorities to address the immediate and short-term
effects of the emergency.
dRecovery – Activities such as debris removal, building repair and
inspections that will help restore the parish to normal operations after an
emergency.
1 Prevention
1.1 Inspections
Inspections will
be performed periodically to ensure that structures meet all codes and
preparedness requirements and to identify potential hazards. The Parish Business
Manager and Facility Manager are responsible for coordinating all inspections.
The Parish Business
Manager and Facilities Manager, with the assistance of the Safety and Security
Committee members shall perform walk through visual inspections on a bi-annual
basis. Inspections will be communicated to the Archdiocese Office of Risk
Management. All volunteers and employees of the parish are encouraged to report
any potential hazard to the Parish Business Manager immediately.
Inspections
include the following items:
·
Alarm
systems
·
Fire
suppressant system
·
Fire
extinguishers
·
Sprinkler
system
·
AED
Equipment (inspected weekly/quarterly)
·
Parish
walk troughs for structural integrity, blocked passage ways, or indicators of
other concerns
2. Preparedness
Preparedness
activities focus upon training individuals in the ERP and having information
available for potential emergencies. It is difficult to assume who will be at
the parish facilities during an emergency. Therefore, training is essential to
an effective ERP.
This section
provides an outline for training to ensure that all employee staff, committee
leaders and volunteers are thoroughly familiar with the elements of the ERP and
their responsibilities and duties.
The training
program will be implemented when the plan is approved and then annually
thereafter. Additional training will be given to any new staff employees, volunteers,
and committee members when the ERP procedures have been updated, or revised.
2.1 Emergency Response Plan Training
Pastors,
Deacons, Parish Business Manager and Administrative Staff, Religious Education
Staff, Catechist, Ushers, Committee Leaders, Music Ministry, Coaches, and
others who are active in the Parish will receive ERP Training.
Training
consists of:
·
ERP Training Presentation
·
Practical Exercises
·
Parish Walk Through
Those who receive this training
are critical to the successful implementation of the ERP. Everyone is a team member.
Common References
Team Leader: Lead Catechists, Committee
Leaders, Ministry Leaders, Ushers, or Coaches. (Those who lead groups)
Zone Leader: Religious Education Staff,
Facilities Manager, or designee. (Those responsible for all the groups)
Incident Leader: Parish Business Manager, Pastor,
Pastoral Assistant or Director of Faith Formation. (Those
responsible for the care and safety of those occupying the building)
2.2 Frequency of Training on the Emergency Response Plan
Training and re-training will be performed at least annually
for all employees and when employment begins for new employees. Specific
training in the tasks described in the ERP is
available
in person and on line.
Each
ministry group must schedule a time with the Parish Business Manager to train individuals within their
committee on the ERP.
In January
of each year, Parish Committee Leaders will schedule a Safety and Security
Training Presentation for their respective committees. Coordination will be
through the Safety and Security Committee Chair.
First
Aid/CPR/AED – Training for these courses will be provided by County Fire/EMS
Safety/Red Cross. The Parish Business Manager will arrange classes throughout
the year and notify individual ministries of the times. A list of certified
individuals and expiration dates of their certifications will be maintained by
the Parish Business Manager.
2.3 Conducting Emergency Response Plan Drills
ERP Drills
are a key component of preparedness. Not only do they familiarize individuals
in charge with what to do in an emergency, they allow for untrained
individuals, particularly volunteers and children, to understand emergency
procedures. There are few situations at the church where individuals are
present on a regular basis. Although Mass is regularly attended, it is not
suitable for conducting drills during mass due to its sacred nature and the
duration of time individuals are present for the service. However, a Fire
Evacuation Drill can be implemented after the closing prayer. Training for
ushers, greeters, priests, deacons, and sacristans will include a mock
evacuation drill of the church and sheltering-in-place.
Drills will
be conducted on an annual basis for parish staff, ushers, religious education,
and youth ministry. Religious education and youth ministry host a high number
of children on a regular basis throughout the year. Therefore, they must
receive special attention during drills.
An annual
drill could help prevent confusion during a real emergency. Upon completion of
each drill, a formal evaluation of performance must be made. If possible,
drills should include local first responder services such as fire and police
departments.
3. Response (Implementation of the Emergency Response Plan)
ERP
activities include; Prevention, Preparedness and Training, Emergency
Notification Procedures, Implementation of Emergency Actions, Procedures for
Specific Types of Emergency Situations, Utility Shutdown Procedures, Communications,
and Recovery. The nature of the response will depend on the characteristics and
requirements of the situation. The ERP will be activated to cope with the
specific situation and each element will operate per the provisions of the ERP.
Priority will be given to the following operations:
·
Contacting
outside emergency response resources such as Police/Fire/911
·
Surveying
and evaluating the emergency situation
·
Disseminate
information, warnings, emergency response actions
·
Ensure
the proper protocols for conducting Evacuation, Shelter-in-Place, or Lock-Down
·
Ensure
areas have been fully Evacuated or Sheltered-in-Place
·
Ensure
the proper accounting of all occupants are being accomplished
·
Provide
and or direct care and treatment of injuries
·
Direct
response personnel to essential areas of concern and or injured persons
·
Provide
direction and control of people and site traffic
·
Assist
Religious Education Staff in accounting for and care of children
·
Assist
Religious Education Staff in contacting parents of children
·
Providing
information to parents of children
·
Assist
in reunification of parents of children
4. Emergency Procedure
4.1 Notificatio
Keep calm
Call 911 if
there is a life-threatening situation, or if there is a potential of any
situation to become life threatening. Do not hang up on the 911 Operator unless
instructed to doQuickly
evaluate the situation and determine the need for additional outside assistance.
·
Notify
911 Operator of the incident address:
o
Church
Office: 1125 St Michael’s Road Mount Airy, MD 21771
o
Rectory:
1200 St Michael’s Road Mount Airy, MD 21771
o
Small
Church: 1200 St. Michael’s Road on the corner of Hardy Road
o
Other,
if incident occurs off-site
Notify the
911 Operator of the following:
·
Type
of Emergency
·
Number
of persons injured or missing
·
Any
other helpful details
Determine
immediate protective action(s) that may be required. Additional information for
each of these steps and procedures is provided in the following sections.
4.2 Types of Emergency
The first
step in responding to an emergency is to determine the type of emergency that
has occurred. Procedures for the different types of emergencies are provided
below. When identifying, or investigating any suspicious activities, complaints,
or potentially hazardous situations, always employ the use of the buddy system.
Caution: Never
investigate, confront, or respond alone. If you see, hear, or smell something,
tell someone else.
·
Medical
Emergency
o
Make
a quick assessment of the situation, call others for assistance, determine the
severity, call 911, continue to asses and provide Basic First Aid commensurate
with your abilities.
·
Disorderly
Conduct
Disorderly
conduct, domestic disputes or a suspicious person may involve an individual
exhibiting threatening, suspicious or irrational behavior.
If
the person is threatening harm to him/herself or others:
o
Call for
assistance and Call 911
o
Keep children and
others away from the situation
o
Attempt to calm
the situation until police arrive
o
Attempt to keep a
safe distance a table or object between you and the individual
o
Have someone meet
the police when they arrive.
o
If you are alone,
remain on the 911 call and create distance from yourself and the subject.
·
Fire
on Church property
o
Assess the situation, determine the severity and if applicable
extinguish the cause.
o
If not, call 911, pull alarms, evacuate the building to the designated
areas, clear zones, account for children and communicate your status to higher
authority.
·
Armed
Assault or Intruder
o
Aviod,
Hide, Fight
·
Hazardous
Material Release: Biological, Chemical, or Radioactive
o
Call
911, Shelter-in-Place, turn off HVAC
·
Bomb
Threat
o
Call
911, if instructed to do so, evacuate the building to Emergency Evacuation Area
#4.
·
Downed
Power Lines
o
Call
911 and Lock Down Building
·
Earthquake
o
Evacuate
Building
·
Fire
in Surrounding Area
o
Call
911 and Lock Down Building
A quick evaluation of most situations will
help to determine the need for additional outside assistance.
4.2.1 Getting the Attention of Others
Anyone involved
with an active role in implementing the ERP will be issued, carry, and know how
to use a referee whistle.
Referee whistles
have proven to be very effective at alerting others and preventing and saving
others from danger. They also alert others to an emergency, which is the
primary use for our referee (emergency) whistle.
Simple and
effective, an emergency whistle, when blown repeatedly, will alert other staff,
religious education teachers, parking lot attendants, ushers, priests, and
those attending religious education and their parents, that an emergency
exists.
At St. Michael's, we view the simple, effective,
and useful whistle as an easy way to identify an emergency, alert others to the
situation, and to create safety. All staff and volunteers will be instructed in
this simple safety measure during their safety training.
4.3 Implementation of the Emergency Response Plan
Once the
type and extent of the emergency has been identified, staff personnel can
determine if an immediate ERP action is required. The most common immediate
actions initiated are for medical emergencies, where basic first responder
actions and notifications are required.
Other
emergencies such as an interior or exterior fire, bomb threat, weather event,
local criminal activity, or direct assault on the parish itself and the
occupants, require the implementation of the ERP: Evacuation, Shelter-in-Place, or Lock-Down. After all emergency (if
applicable) an Emergencies Incident report should be completed to document the
facts as remembered at the time and it will help in the writing the after-action
report on the incident. (See Appendix F)
4.3.1 Medical Emergencies
The most
common immediate actions initiated are for medical emergencies, where basic
first responder actions and notifications are required. Individuals trained in
the ERP Training will be better equipped and well prepared for reacting to, and
assisting with basic medical emergencies.
Basic First
Responder actions such as calling others for assistance, dialing (911) and
providing the operator with the nature of the circumstances and/or injury will
enhance the overall response. Information such as the individuals; age, sex,
consciousness, responsiveness, statements of known pre-existing conditions,
current medications and other information obtained is crucial to the responding
Fire/EMS.
Designate
one individual to meet with and escort EMS as they arrive at the church. This
will save time, when time may be critical.
4.3.2 Disruptive Behavior, Domestic Disputes, or Disorderly Persons
Studies show
that persons suffering with mental instabilities and/or illness will most often
turn to the church before anywhere else for comfort, guidance, and practical
help.
Disorderly
conduct, domestic disputes or a suspicious person may involve an individual
exhibiting threatening, suspicious or irrational behavior. When dealing with
persons displaying this type of behavior, it is critical to quickly determine
if the individual poses a threat.
If the
person is threatening harm to him/herself or others:
·
Call
for assistance
·
Call
911
·
Keep
children and others away from them
·
Attempt
to calm the situation until police or other assistance arrives
·
Attempt
to keep a safe distance and a table or another large object between you and the
individual
Have someone
from the group go and meet the police when they arrive. If you are alone,
remain on the 911 call and create distance from yourself and the subject.
If the
situation escalates into a physical confrontation, there is safety in numbers.
However, apply only the amount of force necessary to stop the aggressor’s
behavior.
Caution: Never
become the aggressor.
4. 3.3 Evacuation - (Fire/Smoke Alarm or Bomb Threat/Suspicious Package)
4.3.3.1 Fire/Smoke Alarm
This ERP of
action is used most often during the reports of fire, or the activation of
interior fire alarms. A Full Evacuation of the entire parish will be enacted
during any situation where remaining inside of the building becomes, or has the
potential to become hazardous to the occupants.
The Saint
Michael Incident Leader or Mass Lead will give the command to evacuate the building.
The Incident Leader will call 911 and provide the exact location, nature of
emergency and number of known victims. Another staff/volunteer member will use
the following announcement on the Public Address (PA) system. If the PA system
is not available, use another means of communication, such as their loud voice,
to deliver instructions.
This
staff/volunteer must be calm and give clear directions.
“Your
attention please. At this time, we are calling for the Full Evacuation of the
building. Please Evacuate the Building. All Emergency Response Staff Members
please identify yourselves, lead others to the Emergency Evacuation Areas and
take attendance.”
During an
interior fire/smoke alarm, all staff and volunteers must take immediate Emergency Actions to evacuate their group/class or gathering out
of the premises to predesignated areas (See Evacuation Maps in Appendix G) and take
attendance.
·
Staff
and Volunteers will be mindful of those who are physically handicapped,
elderly, or in need of special assistance.
·
Do
NOT use elevators.
·
Do
NOT go to your cars
·
Follow
evacuation maps posted in class room or gathering areas.
·
Proceed
to the nearest safe aisle or hallway to exit.
·
Proceed
directly to predesignated evacuation areas
·
While
evacuating, look for other personnel who may be injured or unaware of the
situation.
4.3.3.2 Power Failure during an Evacuation
During a power failure or darkness, use emergency kit
flashlights and light sticks to direct people to the evacuation area. Emergency
kits will be available in each room of the building and maintained for
functionality. Emergency kits contain Chem light, note pad and pen/pencil, class
roster, Safety Card, and whistle
·
Assemble
outside the facility in the predesignated areas.
·
Take
attendance. Account for all individuals once assembled in the designated areas.
·
Follow
all instructions from the fire department and police.
·
Do
NOT go back into the building.
·
Re-enter
only after the all-clear is given by the fire department.
If any
individual sees fire or detects smoke, the following actions must be
taken:
·
If
there is no immediate danger to yourself or others, use the nearest fire
extinguishers to fight the fire. (See Appendix I.)
·
Pull
the closest fire alarm to initiate building evacuation. (Appendix I)
·
If
there is an immediate danger, exit the building using the closest evacuation
route. (Appendix G)
Call 911 and
report the following:
·
The
street address and building location of the fire.
·
The
suspected cause location and status of the fire.
·
Your
name and phone number.
Following
the safe evacuation of individuals to the predesignated evacuation areas, (Appendix
G).
Attendance is a priority to account for all children.
·
Team
Leaders will advise the Zone Leaders on the status of the class attendance.
·
Zone
Leaders will advise the Incident Leader of the status of their zones after exiting
the building.
·
The
Incident Leader will account for the status of each zone.
Any individual
that is identified as missing, the Incident Leader will assign two adult
volunteers to return to the classroom areas - if it is safe to do so - and search for the missing individual(s).
Make sure an adult remains in charge of the children at all times in the
evacuation area.
If no fire
or smoke is obvious and if it’s safe to do so, the Saint Michael Incident
Leader will take measures to coordinate the inspection of the facilities
for the cause of the alarm.
All Trained Members
should instruct everybody to NOT go to their cars, in order to keep the roads
and intersections clear for emergency vehicles. The roads leading to St.
Michael Church are narrow and could cause a delay in those responding to the
emergency. Furthermore, children will appear from behind cars and drivers will
be distracted.
4.3.3.3 Hazardous Materials
Released
4.3.3.3.1 Inside a Room, Building or Localized Area
·
Call “911” and provide the exact location, nature of
emergency and number of known victims.
·
The Incident Leader will initiate the EVACUATE BUILDING
action as described in Section 4.3.5 Staff will use designated routes or other
alternative safe routes to an assigned Assembly Area, located upwind or uphill
of the affected room or building.
·
Isolate and restrict access to potentially contaminated
areas.
·
Turn off local fans in the area of the release, close the
windows and doors, and shut down the air handling system of the affected
building(s).
·
Persons who have come into direct contact with the
hazardous material should immediately remove and contain contaminated clothes
and then wash affected areas with soap and water. Do not use bleach or other
disinfectants on potentially exposed skin. Individuals that have been
contaminated “topically” by a liquid should be segregated from unaffected
individuals (isolation does not apply to widespread airborne releases). A
member of the First Aid/Medical Team should assess the need for medical
attention.
·
Prepare a list of all people in the affected room or
contaminated area, specifying those who may have had actual contact with the
hazardous material.
·
Provide the list to the Incident Leader and the emergency
response personnel.
·
Any affected areas will not be reopened until the Health
Dept. or appropriate agency provides clearance and the Incident Leader gives
authorization to do so.
4.3.3.3.2 Hazardous Material Released in Surrounding Community
·
Call “911” and provide the exact location, nature of
emergency and number of known victims.
·
If local authorities determine a potentially hazardous
material has been released to the atmosphere, the Incident Leader will initiate
SHELTER-IN-PLACE as described in Section 4.3.4
·
Turn off local fans in the area; close and lock doors and
windows; shut down all buildings’ air handling systems; seal gaps under doors
and windows with wet towels or duct tape; seal vents with aluminum foil or
plastic wrap, if available; and turn off sources of ignition such as pilot
lights.
·
Staff must be directed to proceed immediately to a
designated area.
·
Turn on a radio or television station to monitor
information concerning the incident
·
Remain in a SHELTER-IN-PLACE condition until appropriate
agency provides clearance or staff is otherwise notified by the Incident
Leader.
4.3.3.3 Bomb Threat or Suspicious Package
Another
situation where the ERP of Action would call for a building evacuation could be the result of a bomb
threat or the discovery of a suspicious package on the property of Saint
Michael Church.
Response to
a Bomb Threat is initiated upon the discovery of a suspicious package on parish
grounds, or upon receipt of a threatening phone call or letter that may present
the presence of an explosive device or risk of an explosion.
If the threat is received by telephone, the
person receiving the call must attempt to keep the caller on the telephone as long as possible and
fill out the Bomb Threat Checklist (Appendix A).
Note: Speak
loudly so other staff members become aware of the threat or ask someone else to
call 911
·
Telling
the operator, “This is [state name] from Saint Michael Catholic Church.
·
We
are receiving a bomb threat on another line.
·
The
number of that line is [state phone number].”
·
Do
not hang up on 911 operator until instructed to do so.
·
Remain
Calm and do not hang up, even if the caller does
·
Listen
carefully. Be Polite and show interest
·
Try
to keep the caller talking to learn more information
·
If
your phone has a display, write the number down
·
Complete
the Bomb Threat Checklist
The person
answering the threat call should ask the following questions, record the
answers on the checklist and immediately notify another for assistance or to
make the call to 911.
·
Where
is the bomb located?
·
When
will it go off?
·
What
does it look like?
·
What
will cause it to explode?
·
What
kind of bomb is it?
·
Did
you place the bomb?
·
What
is your name?
·
Why
are you doing this?
·
What
can we do for you to avoid the bomb from exploding?
·
How
can you be contacted?
·
Complete
the St. Michael’s Emergency Message Form (See Appendix E.)
Listen for
background noises that might tell you where the caller is calling from and
write down any details about the person’s voice. Call 911 if you haven’t
already done so and provide the exact location, nature of emergency and
information learned from the call.
The
Emergency Response Action to call for the Evacuation of the building
will be made by the Saint Michael Incident Leader, taking into
consideration all circumstances and professional advice from the 911 Operator.
The Incident Leader will act as the liaison with local law enforcement to
determine the appropriate actions.
If the
Incident Leader determines that an Evacuation is required, the above
listed protocols for a Fire/Smoke Alarm Evacuation will be followed. In the
event of an evacuation, staff must immediately lead people to safety and
facilitate accountability and attendance.
Activities
will not resume until the affected areas have been inspected by proper law
enforcement authorities and determined to be safe. The Police or Fire
Department will give the Incident Leader the ALL CLEAR for re-entering of the
building.
If a suspicious
package is located by a member of the parish DO NOT:
·
Investigate,
move, or touch the package, object or device
·
Use
a two-way radio in the vicinity of the package/object
·
Call
others towards the package
If a suspicious
package is located by a member of the parish DO:
·
Move
away from the package, object or device
·
Keep
others away from the area
Call 911 from a land line
If warranted
and advised by local law enforcement to conduct an Off-Site Evacuation, all
staff and volunteers will be advised to respond to the pre-designated Off-Site
Evacuation area of the small church.
4.3.4 Shelter-In-Place
Shelter-In-Place
procedures for the entire parish will be enacted during any situation where
evacuating the building, or remaining in the current areas of the building
could cause a potential health and safety risk to the occupants. This could be
caused by a major weather event that has the potential to become hazardous. The
Incident Leader or Mass Lead during mass
will give the command to Shelter-In-Place.
This action
is taken to provide a greater level of protection to the occupants of the
building during a weather-related event. Events such as a tornados or
hurricanes could result in structural damage to the building, or flying debris
and shattered glass and therefore, endangering the occupants therein.
Designated Shelter-In-Place refuge areas are
provided on the ERP maps located in each classroom and gathering area. (See
also SIP Maps – Appendix H) Staff and Volunteers are trained in where those
areas are located within the building.
If leading a
group during an outdoor activity, the staff member or volunteer must
immediately seek shelter within the building in a pre-designated Shelter-In-Place Area.
As in all
emergency procedures, once the group leader has arrived in a designated Shelter-in-Place refuge area,
attendance must be taken immediately.
4.3.5 Lock-Down
Avoid, Deny,
Defend (Run, Hide, Fight)
This action
is taken when the threat of violence has been identified, such as an active
shooter.
If an active
shooter situation were to occur while the Sacred Mass is being offered, those
nearest the exits must immediately exit the church and run if they can. Those unable to run to an exit must Hide.
Greeters, Ushers,
and those who are able, should immediately take physical action against the
shooter and Defend in an attempt to stop the aggression, using any objects
available to them to throw and distract the shooter’s attention while others take
the offensive.
An Incident
Leader, or any member of the staff, must either call 911 or quickly assign
someone to call and clearly provide the exact location, nature of emergency,
description of the subject(s) and number of known victims. Any member of staff
will make the immediate announcement of a Lock-Down if the situation is warranted.
If a PA
system is not available, they will use the sound of their voice to communicate
instructions. Once the "Lock-Down"
directive is initiated, staff members are to implement the “AVOID, DENY, DEFEND” protocols.
When the “Lock-Down” is implemented, it is
important for staff members to assess their surroundings to check for children
or other people in the immediate area and Avoid – Deny - Defend. Staff members will
immediately close, lock, and barricade doors, turn off lights and cover
windows. Staff and occupants will remain barricaded in their office or in a
secure area until further instructions are given by law enforcement. Do not
open the door or think it is “ok” to look around. Lock-Down and stay out of sight and quiet.
Quickly determine the most reasonable
way to protect your own life during a "Lock-Down"
emergency.
Having been alerted to the "Lock-Down" quickly assess
whether it is reasonable to AVIOD, or to HIDE, or to FIGHT.
a) AVOID-(Evacuate)
If there is
an accessible escape path, AVOID - GET OUT!
Evacuate the premises leading others, regardless of agreement, out of
the building immediately! When safely
outside and a safe distance away, call 911 from behind cover (i.e. vehicle) and
provide the address, the situation, and your name.
Do not hang up on 911.
·
Prior
to the emergency, be sure to have an escape route and plan in mind
·
Evacuate
regardless of whether others agree to follow
·
Leave
your belongings behind
·
Help
others escape, if possible
·
Prevent
individuals from entering an area where the active shooter may be
·
Keep
your hands visible
·
Follow
the instructions of any police officers or other authority
·
Do
not attempt to move wounded people unless absolutely necessary
Call 911 when you are safely and outside of the building
b) DENY-HIDE
If Avoiding and
evacuating the area is not possible, find a place to Hide where the active shooter is less likely to find you.
Your hiding
place:
·
Be
out of the active shooter’s view
·
Provide
protection if shots are fired in your direction (i.e., an office with a closed
and locked door, concrete walls, metal cabinet)
·
Do
not trap yourself or restrict your options for movement
To prevent
an active shooter from entering your hiding place:
·
Lock
the door
·
Blockade
and barricade the door with heavy furniture
If the
active shooter is nearby:
·
Lock
the door
·
Silence
your cell phone or any other device
·
Turn
off any source of noise (i.e., radios, televisions)
·
Hide
behind large items (i.e., cabinets, desks)
·
Remain
quiet
c) DEFEND- (Active shooter)
If
evacuation and hiding out are not possible:
·
Remain
calm
·
Dial
911, if possible, to alert police to the active shooter’s location
·
If
you cannot speak, leave the line open and allow the dispatcher to listen
As a last
resort, and only when your life is in imminent danger, attempt to disrupt
and/or incapacitate the active shooter by:
·
Acting as
aggressively as possible against him/her
·
Throwing items
(books, papers, pens, vases, chairs, etc.) and improvising weapons
·
Yelling at the
aggressor while fighting back
·
Committing to
your action!
·
If you are with
others, coordinate and rush the shooter at once while acting aggressively as
possible and using any items available to distract the shooter during your
offence.
If an active
shooter situation were to occur while the Sacred Mass is being offered, those
nearest the exits must immediately exit the church and Avoid. Alert others. If
possible, call 911.
Greeters, ushers
and those able should immediately take physical action against the shooter in
an attempt to stop the aggression.
5. All Clear
This action
is taken to notify staff that normal operations can resume after an emergency
has been declared. The determination
will be made after consult with Law Enforcement and Fire personnel.
An Incident Leader, or staff, must use the
following announcement on the PA system.
Note: If the
PA system is not available, they will use other means of communication to
deliver instructions.
“YOUR ATTENTION PLEASE. All CLEAR, IT IS NOW SAFE
TO RETURN TO YOUR OFFICE AND RESUME NORMAL OPERATIONS. THANK YOU FOR YOUR
COOPERATION.”
This action
signifies the immediate emergency is over, however the recovery from the
emergency does continue.
6. Rental use of Church Facilities
The Parish
Business Manager will add an addendum to the contracts relating the Emergency
Response procedures identified in the plan.
7. Recovery
Parish
operations must return to normal as soon as possible.
For large
scale emergencies, the parish staff, working with the Archdiocese of Baltimore,
will coordinate the recovery of the physical condition of the parish property
and structures. The parish staff and designated volunteers will also coordinate
with appropriate local, state, federal, and American Red Cross officials to
coordinate the implementation of assistance programs and establish support
priorities.
Smaller
emergencies must also follow into the Recovery phase to restore order, identify
and document what happened, and support those affected by the emergency.
The
post-emergency period has six primary objectives, which may overlap.
These
objectives are:
·
Uniting
family members
·
Restoration
of parish services
·
Permanent
restoration of parish property
·
Identification
of residual hazards
·
Plans
to mitigate future hazards
·
Recovery
of costs associated with response and recovery efforts
7. Incident Critique
After an
incident, creating Lessons Learned is an effective way to improve ERP and
procedures. By conducting a post incident critique with interested parties,
volunteers, staff/employees and responders; the Safety and Security Committee
can evaluate the effectiveness of the response and identify areas that need
improvement.
Ideally, the
incident critique will be moderated by personnel who are:
·
Experienced
and knowledgeable in emergency response.
·
Not
directly involved in the actual incident
8. Emergency Equipment Procedures
8.1 Fire
Extinguishers Locations
·
Church:
·
Parish
Hall: Kitchen and Hallways
·
Gym
Kitchen and Hallway
How to Use
·
Pull
pin from nozzle
·
Hold
unit upright
·
Free
hose if necessary and aim at base of fire, standing back 6’ – 8’ from fire
·
Squeeze
lever and sweep side to side at the base of the fire
8.2 Fire Alarm and Suppression System
The alarm
system sensors are automatic, detecting abnormal heat levels. No manual
intervention is required to activate them.
Manual pull
alarms are located throughout the parish center and church if necessary.
The Parish
Business Manager, Facilities Manager and Father Mike have access to a system
panel.
8.3 Utility Shutdown Procedures
a) Air Conditioning, Heat and Electric
In the event of smoke, fire or electrocution, the air
conditioning and electrical system should be turned off as soon as it is safe
to do so to prevent the spread of toxic smoke and fumes throughout the
premises.
The main power shut off is in the lower level by the fire panel near pump
room.
Individual roof top unit shut offs RTU’s are also on the panel in this
area for RTU 1,
RTU2, RTU3
If power shut off is needed only for the Church Sanctuary, Narthex and parish
offices, there is a shut off switch in the for the AC and Heat located in the
panel inside the Electric Room off the Narthex.
b)
Water
The water shut-off valve is located:
In the storage area off the Fellowship Hall Kitchen (Old Kitchen) Shut
off via the breaker switch to the well pump.
The gas shut-off valve is located: Two storage tanks outside of the
Kitchen in the lower level.
For the stoves in the Kitchen, the RED shut off button is on the panel to
the right of the convection oven.
Appendix A: Bomb Threat Checklist
Appendix
B: Emergency Contact Directory
Name
|
Position
|
Phone
Numbers
|
E-Mail
|
Appendix C Emergency Contact Numbers
Emergency
|
||
Non Emergency
|
||
Rectory
|
||
Law /fire
|
||
Howard County Police
|
||
Lisbon Fire Department
|
||
Utilities
|
Potomac Edison
|
|
Gas
|
AmeriGas
|
|
Alarm Company
|
Westminster Security
|
|
Red Cross
|
American Red Cross of
Central Maryland
|
|
Appendix D: New Staff / Volunteer Safety Orientation Training
Name:
|
Position or function:
|
Location:
|
Days/Time:
|
|
Check all applicable areas:
|
Injury and Illness Prevention Plan
|
Accident Reporting Policy
|
Fire Extinguisher Locations and Use
|
Defibrillator Locations
& Procedure
|
Safe Lifting Techniques
|
First Aid Training and Certification
|
CPR Training and Certification
|
Evacuation Procedures
|
Location of Postings
(Emergency Contact Names and Numbers, Designated Evacuation Routes,
Designated “Safe Areas”, Copies of ERP
|
I have read, understand, and
agree to follow all safety and health policies and procedures, as discussed
with me on this date,
Signed
|
Appendix
E: St. Michael’s Emergency Incident Message Form
Type
of Emergency:
|
|
||
From:
|
|
Email:
|
Phone:
|
To:
|
|
Email:
|
Phone:
|
Time and Date:
|
|
Description
|
|
|
|
|
|
|
|
Action Taken
|
Appendix F: Points for a Post-Incident Management Critique
The
following subjects and discussion points should be used as guidelines for
conducting a post incident critique with involved parties, employees and
responders. The Parish Business Manager will coordinate and assign a moderator
for the Lessons Learned post-incident session and report.
The question
“How can our emergency response process be improved?” must be asked for each
subject under the post-incident critique. Through a detailed investigation and
post incident critique, procedures, training and plan revisions can be
identified and implemented for a more effective emergency response program.
Detection
Was the emergency detected
promptly? How was it detected? By whom? Could it have been detected earlier?
How? Are any instruments or procedures available to consider, which might aid
in earlier detection of the incident?
Notification Were proper procedures followed in notifying
government agencies? Were notifications prompt? Was management notified
promptly? Were personnel notified promptly? If so, why, how and who? If not,
why not? Were contact numbers up to date?
Assessment/Evaluation Was the magnitude of the problem assessed correctly
at the start? What means were used for this assessment? Are any guides or aids
needed to assist emergency evaluation? What sources of information were
available on winds, on water currents and other variables? Is our information adequate?
Mobilization What steps were taken to mobilize countermeasures to
the emergency? What resources were used? Was mobilization prompt? Could the
response time improve? How? What about mobilization of labor resources? Was it
appropriate to mobilize Company resources and was this promptly initiated? What
other Company resources are available, and have they been identified and used
adequately?
Response Strategy Was there an ERP available for reference? Was it
flexible enough to cope with unexpected events? Does the plan include clear
understanding of local environmental, political or human sensitivities? What
was the initial strategy for response to this emergency? Is this strategy
defined in the ERP? How did the strategy evolve and change during the emergency
and how were these changes implemented?
Response Resources Used What resources were mobilized? How were they
mobilized? How did resource utilization change with time? Why? Were resources
used effectively? What changes would have been useful? Do we have adequate
knowledge of resource availability?
Response Effectiveness Was the response effective? Prompt?
Command Structure Who was initially in charge of responding to the
emergency? What sort of organization was initially set up? How did this change
with time? Why? What changes would have been useful? Was there adequate
monitoring of the incident? Were communications adequate? Was support from
financial services adequate? Prompt? Should financial procedures be developed
to handle such incidents?
Public Relations How were relations with the media handled? With the
public? What problems were encountered? How could public outcry have been
reduced? Was it serious? Would it be useful to undertake a public information
effort to “educate” reporters about emergencies and their effects?
Appendix
G: Evacuation and Zone Maps, Evacuation Areas Map, Evacuation during
the Sacred Mass
Appendix H: Shelter-in-Place Maps
Appendix I: Location of Extinguishers, Fire Pull Alarms, and First Aid Kits
Appendix J Pre School Organization and Assignment of Responsibilities
Basic Information
Facility Name
Address
Preschool Main Phone
Church
Main Phone
Facility Main Contact
Facility Additional Contact
Facility Additional Contact
Location of Emergency Evacuation Items:
1.
White
personal drawstring bags in student cubbies
2. First Aid Kit on wall next to outside
door (A110) , Red Emergency Folder inside First Aid Kit, Daily Attendance Sheet
located on shelf inside classroom door
Shelter in Place location: Library
storage/copy room located inside library
Evacuation on-site location: St.
Michael’s Church, original building located across St. Michaels Rd Evacuation
off-site location: Lisbon Volunteer Fire Station 1330 Woodbine Rd. Woodbine MD
21797
Emergency Contact Information
Local Police Station
State Police
Local Fire Station
Hospital
Poison
Control Center
St Michael Church Facilities
St Michael Business Mgr
Shelter In Place Procedures
1.
Shelter in Place
location: Library storage/copy room inside
library.
2.
Turn off
classroom lights.
3. Take walkie-talkie, first aid kit
(with emergency folder attached) and current
daily attendance sheet.
4.
Line up children
with one teacher in front and one teacher in
back.
5. IF all children are accounted for and
in line, the front teacher calls “Ready” and the back teacher responds “Ready”.
6.
Lines move
quickly and quietly to the shelter in place
location.
7.
Front teacher
immediately counts children as they enter the
location.
8.
Back teacher confirms count.
9. If there are any discrepancies, the
front teacher uses cell phone to communicate discrepancy to the director or
person in charge.
10.
Remain in shelter
until further instructions are given by director or local authorities.
11. When shelter in place is concluded,
return to the classroom by using the same line-up method as outlined above.
12.
Front teacher
immediately counts children as they return to the classroom.
13.
Back teacher
confirms count.
14. If there are any discrepancies, the
front teacher uses cell phone to communicate discrepancy to the director or
person in charge.
15.
All children
should remain on the carpet until “All Clear” is called.
Evacuation Plan-On site
1.
On-site
Evacuation Location: Old Church, across St. Michaels Rd.
2.
Turn off
classroom lights and make sure door is locked.
3. Take cell phone, building keys, first
aid kit (with emergency folder attached) and
current daily attendance sheet.
4.
Line up children
with one teacher in front and one teacher in
back.
5. IF all children are accounted for and
in line, the front teacher calls “Ready” and
the back teacher responds “Ready”.
6.
Lines move
quickly and quietly to the on-site evacuation
location.
7.
Front teacher
immediately counts children as they enter the
location.
8.
Back teacher
confirms count.
9. If there are any discrepancies, the
front teacher uses cell phone to communicate discrepancy to the director or
person in charge.
10.
Remain in place
until further instructions are given by director
or local authorities.
11. When evacuation-on site is concluded,
return to the classroom by using the same
line-up method as outlined above.
12. Front teacher immediately counts
children as they return to the classroom to sit on the carpet.
13.
Back teacher
confirms count.
14. If there are any discrepancies, the
front teacher uses cell phone to communicate discrepancy to the director or
person in charge.
15.
All children
should remain on the carpet until “All Clear” is called.
Evacuation Plan-off site
This plan is only used in the event of
dangerous or hazardous conditions on the campus of St. Michael, therefore
requiring the evacuation of the preschool to another location.
1.
Off-site
Evacuation Location: Lisbon Volunteer Fire Department
2.
Director will
call ahead to Lisbon Volunteer Fire Department
410-489-4646.
3.
Turn off
classroom lights and lock doors.
4. Take cell phone, car keys, building
keys, first aid kit (with emergency folder attached) and current daily
attendance sheet.
5.
Line up children
with one teacher in front and one teacher in
back.
6. IF all children are accounted for and
in line, the front teacher calls “Ready” and
the back teacher responds “Ready”.
7. The preschool will move quickly and
quietly to the off-site location via director vehicle.
8.
Front teacher immediately
counts children as they enter the vehicle.
9.
Back teacher
confirms count.
10. If there are any discrepancies, the
front teacher uses cell phone to immediately communicate discrepancy to the
director or person in charge.
11. Drive to evacuation site: Located at
1330 Woodbine Rd. Woodbine MD. Turn left onto
12.
Front teacher to
count all children upon arrival at evacuation
site.
13.
Back teacher
confirms count.
14. If there are any discrepancies, the
front teacher uses cell phone to immediately
communicate discrepancy to the director or person in charge.
15. Remain at evacuation site until
further instructions are given by director or local authorities.
16. When evacuation-off site is
concluded, return to the classroom by using
the same line-up/count method as outlined above.
17. Front teacher immediately counts
children as they return to the classroom to sit on the carpet.
18.
Back teacher
confirms count.
19. If there are any discrepancies, the
front teacher uses cell phone to immediately communicate discrepancy to the director
or person in charge.
20.
All children
should remain on the carpet until “All Clear” is called.
Reunification with Parents
If St. Michael
Preschool has evacuated to Lisbon Volunteer Fire Company, parents will be
notified via phone and email. In order to reunify safely, the director and
staff will notify parents via phone and email when it is safe to pick up their
children.
Staff will
remain on campus or at emergency location until all children have been safely
picked up.
In the event
of an emergency where the parents cannot get to the child, other arrangements
for safety will be made, including the child and staff remaining at Lisbon
Volunteer Fire Company. Staff will call other parties listed on the child’s
emergency card for further authorized
pick up people. Staff and parent will work together for successful reunification.