Name
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Title
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Email
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Phone
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Functional
Area
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Date
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Rules
for Players
·
Relax…this is a no-fault, low-stress exercise
·
Respond based on your current capability
·
Feel free to improvise
Purpose
This scenario
will consist of an exercise during which members of the Crisis Management Team
(CMT) will be challenged to determine the actions you would take for a specific
disaster scenario. Our test disaster in Scenario Two consists of a power outage
due to a hurricane. You will walk through the actions you would take per our disaster
recovery plan. The objective of this
exercise is to assess the viability of the plan, find flaws and missions and
improve the plan. It also educates staff and recovery team members about the
plan strategies, limitations and assumptions.
Scenario
In this scenario,
on a Sunday morning, a hurricane that was predicted to travel east and north suddenly
shifts west for a direct hit to the area. With little official warning, it goes
from a Category 2 to Category 4 in the hours while people are arriving and
leaving for church. Given the ferocity of the storm, you must decide if you
will shelter in place or let parishioners go home. Conduct the exercise based
on which you choose.
Crisis Management Testing
This crisis
management testing exercise process works to establish a clear procedure is
available if we have to escalate from an incident response to full crisis
management. This exercise helps to train crisis team members are trained in
their role so they know what to do if the CMT is activated. The CMT must manage
the details of the crisis situation so that it has minimum impact of business
operations. At the end of the exercise, we will have a better idea of what
measures need to be in place for all critical objects and assets. This will
guarantee continuity of processes in an acceptable time after a crisis.
Scenario Test Record
Test
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What
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Who
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Date
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Y/N
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Comments
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Crisis
Management Team
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Advise Coordinator of
major event
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Serve as adviser for
coordination of tasks
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Evaluates event
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Declares event a
disaster
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Activates Disaster
Recovery Plan
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Maintains event log
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Monitors and provides
status of all events
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Identified problems
and issues
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Escalates problems
and issues
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CMT
Coordinator
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Notify Crisis
Management Team Coordinator
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Draft and submit
Working Objectives Report
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Activate CMT
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Chair
meetings and ensure appropriate attendance.
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Contract the
CMT
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Determine
response strategy, priorities and action plans
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Ensure
effective internal and external communications to key stakeholders
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Oversee
prioritizing of resources across the business to support response
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Minimizing
disruption and return to routine operations as quickly as possible
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All Employee
Email distribution?
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Activate
Social Media Control Plan
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Establish
who's in charge of social media?
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What is the
plan to manage social media before, during and after the disaster?
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Activate Human
Resources Assistance
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Employees
concerns/impacts
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What do you
tell staff/parish/Archdiocese
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Supplies
needed
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Evacuate or
shelter in place
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Confirm
evacuation routes
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Water may be
contaminated…do we have enough bottled water for everyone
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Activate Call
Tree
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A test
designed to teach who to call first and to validate the currency of contact
lists and the processes by which they are maintained
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Activate Facilities
Support
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Evaluate
facilities Impacts
Monitor news
via TV and radio
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Server room
impacts
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Activate Finance
Department Process
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Ensure funds
are available for recovery
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Ensure that
all recovery expenditures are properly documented
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Authorize
placement of orders and invocation of emergency procurement agreements for
equipment
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CMT
Coordinator
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Performs
post event review, writes lessons learned and assigns issue resolution
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What have you
learned from this exercise?
Name three
strengths to handle a disaster recovery.
Name three
organizational gaps we have for handling an event?
What should be
the next steps in planning and preparing for an event?
List three short-
and long-term actions to this exercise for follow up (in order or importance).